Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

The Diabetes Educator

SAGETRACK

Sign In to gain access to subscriptions and/or personal tools.
Qualitative Health Research
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Similar articles in Web of Science
Right arrow Similar articles in PubMed
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via HighWire
Right arrow Citing Articles via Web of Science (4)
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Finfgeld-Connett, D.
Right arrow Search for Related Content
PubMed
Right arrow PubMed Citation
Right arrow Articles by Finfgeld-Connett, D.
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Telephone Social Support or Nursing Presence? Analysis of a Nursing Intervention

Deborah Finfgeld-Connett

University of Missouri, Columbia

The purpose of this qualitative analysis is to elucidate more fully telephone social support as it was delivered within the context of a randomized controlled investigation. To this end, the author used constant comparative methods to analyze telephone logs. The findings are congruent with the operational definition of social support that was selected for the randomized controlled study; however, they are also suggestive of nursing presence. Components of nursing presence that emerged from the data include (a) maintenance of psychological presence, (b) interpersonal reciprocity characterized by a mutual desire to work together, (c) therapeutic communication and full attention to the here and now, and (d) expert nursing practice within the nurse-patient dyad. Outcomes include problem solving, adaptive behavior change, and diminished distress. Researchers are encouraged to continue to use qualitative methods to define and differentiate the concepts of social support and nursing presence more clearly. This is particularly important as the demand for empirically based nursing interventions grows.

Key Words: social support • presence • concept analysis

Qualitative Health Research, Vol. 15, No. 1, 19-29 (2005)
DOI: 10.1177/1049732304269852
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?


This article has been cited by other articles:


Home page
 Eval Health ProfHome page
R. Wetta-Hall, G. M. Berg-Copas, and S. E. Dismuke
Help on the Line: Telephone-Triage Use, Outcomes, and Satisfaction Within an Uninsured Population
Eval Health Prof, December 1, 2005; 28(4): 414 - 427.
[Abstract] [PDF]