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Considering Culture in Physician— Patient Communication During Colorectal Cancer ScreeningSan José State University, San José, California, USA
University of California, San Francisco, California, USA
Kaiser Permanente Northern California, Oakland, California, USA
University of California, San Francisco, California, USA Racial and ethnic disparities exist in both incidence and stage detection of colorectal cancer (CRC). We hypothesized that cultural practices (i.e., communication norms and expectations) influence patients' and their physicians' understanding and talk about CRC screening. We examined 44 videotaped observations of clinic visits that included a CRC screening recommendation and transcripts from semistructured interviews that doctors and patients separately completed following the visit. We found that interpersonal relationship themes such as power distance, trust, directness/ indirectness, and an ability to listen, as well as personal health beliefs, emerged as affecting patients' definitions of provider—patient effective communication. In addition, we found that in discordant physician—patient interactions (when each is from a different ethnic group), physicians did not solicit or address cultural barriers to CRC screening and patients did not volunteer culture-related concerns regarding CRC screening.
Key Words: cancer • screening • communication • doctor-patient • culture
This version was published on June
1, 2009 Qualitative Health Research, Vol. 19, No. 6,
778-789 (2009) |
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